Policies

Our Mission

To provide each client with excellent customer service, high quality work which is handmade and created by Agnes.

How to Order

After you place your order, you will receive a online proof along with final invoice within 1 week from date of placing order via e-mail. You have 3 days to confirm order with payment. After payment is placed, allow 2-3 weeks for production time. Please contact us if you need your order in a shorter timeframe.

Be sure to proof your text before final confirmation. Blossom Accents is NOT responsible for any mistakes which you overlooked. Any content which was sent to Blossom Accents such as: guest list/names, addresses, etc. is your responsibility to proofread and correct if necessary.

Blossom Accents sells highly customized work. Therefore, due to nature of work, material costs and great effort required to produce items, all invitations, place cards, favor cards etc. are NON-REFUNDABLE. Once order has been placed and approved and payment was received all purchases are final. Sample invitations are also non-refundable.

Shipping

We serve United States and the World. Process time for any single order is about 2-4 weeks. Please contact us if you need faster shipping! Blossom Accents uses USPS or FedEx as a carrier. Cost of shipping is $15.00-$30.00 for U.S customers. INTERNATIONAL shipping is available and starts at $30.00. Blossom Accents is NOT responsible for any stolen, lost, or damaged orders due to carrier. For added safety Blossom Accents offers each customer insured shipment. You will also be able to track your order via internet once shipped. We advise you to pick your order up in person instead of leaving order at doorstep. You will be notified once order is shipped via e-mail. If package is lost /stolen you need to contact carrier, Blossom Accents is not responsible.

Refuse Service

Blossom Accents has right to refuse order at any time to potential clients due to current workload, deadlines, etc.

Payment

Blossom Accents uses PayPal. Your privacy is very important to Blossom Accents. Never send credit card information via e-mail. Payment details will only be known to PayPal. PayPal accepts Visa, Mastercard, Discover, and American Express. Personal checks and money orders are also welcome.

Copyright Property

All artwork, photography, website design (BlossomAccents.com) are property of Blossom Accents. It is illegal to reproduce or copy artwork by Blossom Accents without written permission from Agnes. Violators of this Federal Law are subject to $10,000 fine. Reproduction of any kind is strictly prohibited.

Comments or Testimonials

Comments or testimonials via e-mail, this site, or by phone become the sole property of Blossom Accents. Please keep this in mind.